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Thank you for taking the time to share your opinions. As someone who has visited petfooddirect.com we would like you to take the following survey. All answers will remain confidential and will be used strictly to improve the experience for our customers.
Once you complete the survey you will receive your 20% off discount code.
Please click 'Continue' to begin. |
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| * Have you ever made a purchase from petfooddirect.com? |
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| * Have you made a purchase from petfooddirect.com within the last three months? |
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| * Why have you not purchased from petfooddirect.com recently? (Select all that apply) |
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How much does each of the following affect your decision to purchase from petfooddirect.com?
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| * What is the primary reason you’ve purchased from petfooddirect.com? |
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| * How often have you used a coupon or promotional code when ordering at petfooddirect.com? |
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| * What percentage of your total pet product spending (excluding services like grooming and veterinary) do you currently make with petfooddirect.com? |
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Why might you shop somewhere other than petfooddirect.com? Please rate how much each of the following factors might cause you to shop elsewhere for your pet.
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| * Have you ever been enrolled in petfooddirect.com’s Auto Ship program where items are delivered to you automatically on a regular schedule? |
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| * Why did you cancel the Auto Ship service? (Select all that apply) |
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| * Why have you never enrolled in the Auto Ship program? (Select all that apply) |
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* How likely are you to recommend petfooddirect.com to a friend or family member?
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| * Why have you not made a purchase from petfooddirect.com? (Select all that apply) |
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| * What type(s) of pet do you have? (Select all that apply) |
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| * How many pets do you have? |
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| Please indicate whether each of the following statements about your pet(s) is true or false.
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| * About how much do you spend on all of your pet product purchases (excluding services like veterinary and grooming) in one year? |
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| * What types of products do you purchase for your pet? (Select all that apply) |
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How likely are you to purchase each type of pet product online?
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| * What was the primary reason you first looked for pet products online? |
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| * What drove your first visit to petfooddirect.com? |
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| * Did you receive any endorsement of petfooddirect.com before you visited? |
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| * How would you describe petfooddirect.com’s total prices (including shipping) compared to other retailers’ (online or offline) prices? |
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Please rate the price for each of the following types of products at petfooddirect.com.
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Please rate the selection of each of the following types of products at petfooddirect.com.
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* How likely are you to make a future purchase at petfooddirect.com?
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| * Please select all the sources you rely on to get information (recommendations, prices, availability, etc.) about pet products. (Select all that apply) |
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| What websites do you use to get information about pet products? | | |
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| * What types of offline retailers do you use for your pet purchases? (Select all that apply) |
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| * What types of online retailers do you use for your pet purchases? (Select all that apply) |
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| * Please select all of the following websites that you have used to make pet purchases. (Select all that apply) |
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| * From which type of retailer do you make most of your pet purchases (excluding services like grooming and veterinary)? |
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| * How do you prefer for items to be priced? |
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| * When it comes to an online retailer of pet products, which of the following types of companies would you be most likely to shop with? |
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| * Which of the following best describes your perception of petfooddirect.com? |
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| * What best describes the area in which you live? |
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| * What is your primary mode of transportation? |
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| * Into which age range do you fall? |
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| * What is your marital status? |
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| * Do you have children under the age of 18 living in your home? |
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| * Into which ethnic group do you classify yourself? (Please select one) |
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| * Into what range does your household income fall? |
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| If you had the opportunity to share your opinions about petfooddirect.com with Brock Weatherup, PetFoodDirect CEO, what would you say? | | |
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